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But Windows 7 users will get just one in 2020. Microsoft upgrades Office 365 ProPlus, like Windows 10, twice a year, in the late summer (around August) and the late winter or early spring (February or March). With a few keystrokes, Spataro committed Microsoft to providing patches to Office 365 ProPlus for three years after Windows 7 retirement. "This means that customers who purchase the Windows 7 ESU will be able to continue to run Office 365 ProPlus." "Office 365 ProPlus will be supported on devices with active Windows 7 Extended Security Updates (ESU) through January 2023," Jared Spataro, vice president for Microsoft 365, said in a post to a company blog. And remember, customers were paying money to remain in support. When Microsoft extended Windows 7's security update support, it also had to extend that of Office 365 ProPlus (or make those Windows 7 PCs worthless for common productivity chores). 14, 2020, deadline for purging Windows 7, ESU would provide Critical- and Important-rated vulnerability patches to out-of-support Windows 7 machines. A "last resort" - Microsoft's words - for commercial customers who would not make the Jan. (It works like this for Microsoft's browsers, Internet Explorer (IE) and Edge, too.)īut Microsoft upset that cart when it announced Extended Security Updates (ESU) in September 2018. 14, 2020, that meant Office 365 ProPlus - or any Office - would also stop receiving updates then.

So, for example, when Microsoft set Windows 7's end-of-support calendar at Jan. Normally, when Microsoft axes an operating system - and stops patching its security vulnerabilities - it halts updates to other Microsoft-made software running under that OS at the same time. Yet Microsoft says that Office 365 ProPlus "won't be supported" on Windows 7 even though it will continue to deliver security updates to the suite.Īgain, what the hell? First, a bit of background Software in support receives updates that quash bugs and fix problems, software out of support does not. Most users, whether of Microsoft's operating system and applications or of any kind of software, hear the word support and equate it with fixes and patches. The contradiction about support is the source of confusion. So, ProPlus is not supported but it will receive patches? Huh?

"Office 365 ProPlus won't be supported on Windows 7 after January 14, 2020," Microsoft plainly stated in a support document last revised less than two weeks ago. The arrangement - "no" to new features but "yes" to vulnerability patches - was unusual enough to upend the typical definition of "support." Customers who continue to power PCs with Windows 7 after the operating system's expiration date will be given one more update to Office 365 ProPlus - the application soul of the subscription service - before shutting down the feature pipeline.īut Office 365 ProPlus - the application stack that's part of most business plans - will receive security updates long after Windows 7's retirement on Jan.